Operations shouldn’t be the reason growth stalls
I step inside the business as an operating executive for founders, boards, private equity and venture sponsors, and stay accountable for the outcome.
$1.2B
Reduced Peloton’s inventory from $1.4 billion to $206 million - an 85% reduction - while exiting owned manufacturing.
$1B
Renegotiated roughly $1 billion of gross supplier exposure down to a $338 million.
30M+
Netflix subscribers, scaled from zero through the dot-com crash and the transition to streaming.
WHY COMPANIES CALL
Four situations where I add the most value
Scaling
Growth becomes fragile when operations do not keep pace with ambition. I help leadership teams build the focus, cadence, and accountability needed to scale with control.
Customer Experience
Customer loyalty is built through every handoff. I align teams, systems, and service standards so the experience feels clear, consistent, and worth returning to.
Restructuring
When a business is under pressure, every decision must release value quickly. I work inside the complexity to stabilize execution, simplify the work, and restore momentum.
Preparing for Exit
A compelling transaction story depends on an operating model that holds up under scrutiny. I help teams close gaps, strengthen execution, and prepare the business for its next chapter.
HOW I WORK
Three principles that separate companies that scale from those that struggle
01
People
Operational excellence is ultimately a talent game. The right leaders, supported by real investment, accelerate every initiative.
02
Focus
Distraction kills execution. Protect critical work streams while managing the inevitable ad-hoc demands of the business.
03
Simplification
Complexity is the silent tax on growth. Simplification unlocks faster execution, lower costs, and teams that can move at market speed.
Mackenzie-Maxwell is not a slide deck consulting firm repurposing past presentations as insight. It operates inside the business, takes accountability for outcomes, and stays focused on execution.
Company Officer
Advisor / Consultant / BOD Member
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